Practical support when it matters most
Managing employee relations issues can be challenging, time-consuming and commercially sensitive. We provide practical, independent support to help organisations navigate workplace matters fairly, consistently and in accordance with employment legislation.
Whether you're dealing with a disciplinary issue, grievance, workplace investigation or ongoing performance concerns, we work alongside managers to minimise risk and achieve positive outcomes.
Disciplinary Procedures
Fair, practical support through every stage of the disciplinary process.
Managing disciplinary matters requires consistency, objectivity and compliance with employment legislation. We provide practical support to help organisations manage disciplinary procedures confidently while protecting both the business and its employees.
Whether you need advice on a straightforward conduct issue or support with a more complex case, we work alongside managers to ensure processes are fair, well documented and appropriately managed.
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Advising on informal and formal disciplinary processes
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Reviewing allegations and available evidence
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Supporting disciplinary investigations
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Preparing invitation, outcome and appeal letters
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Advising managers before disciplinary hearings
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Providing independent HR support during meetings
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Ensuring compliance with employment legislation and the ACAS Code of Practice
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Reducing the risk of procedural errors and employment claims
How we can help
Our approach
Every disciplinary matter is unique. We take the time to understand the circumstances, provide practical advice and help managers make balanced decisions that are fair, proportionate and commercially appropriate.
Our aim is not only to resolve the immediate issue but also to support positive working relationships wherever possible.
When to contact us
We recommend seeking advice as early as possible, particularly where:
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allegations involve potential misconduct or gross misconduct;
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dismissal may be a possible outcome;
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the situation is complex or sensitive;
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managers require additional confidence or guidance;
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there is a risk of an Employment Tribunal claim.
Need advice on a disciplinary matter?
We're here to help you manage the process fairly, confidently and in line with best practice.
Grievances
Helping organisations manage workplace concerns fairly, impartially and with confidence.
Workplace grievances can be complex and emotionally challenging for everyone involved. We provide practical guidance to help organisations manage concerns consistently, professionally and in accordance with the ACAS Code of Practice.
Whether a grievance relates to working relationships, management decisions, workplace conflict, bullying or other employment matters, we support managers throughout the process to ensure concerns are addressed fairly and appropriately.
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Advising on informal and formal grievance procedures
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Reviewing grievance documentation and supporting evidence
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Supporting or conducting independent grievance investigations
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Preparing invitation and outcome letters
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Advising managers throughout grievance meetings
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Providing independent HR support during formal hearings
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Assisting with grievance appeals where required
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Helping reduce organisational risk through fair and consistent processes
How we can help
Our approach
Every grievance deserves to be considered objectively and without prejudice. We work with organisations to establish the facts, ensure all parties are treated fairly and support managers in reaching balanced, evidence-based decisions.
Our focus is on resolving workplace concerns effectively while maintaining professional relationships wherever possible.
When to contact us
We recommend seeking advice where:
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a formal grievance has been raised;
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workplace relationships have broken down;
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allegations involve bullying, harassment or discrimination;
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an impartial investigation is required;
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managers would benefit from independent Employee Relations support.
Need support managing a workplace grievance?
We're here to help you navigate the process fairly, professionally and with confidence.
Workplace Investigations
Independent, thorough and objective workplace investigations.
Workplace investigations require impartiality, attention to detail and a fair approach. We provide independent investigation support to help organisations establish the facts, manage risk and make informed decisions.
Whether investigating allegations of misconduct, grievances, bullying, harassment or other workplace concerns, we conduct investigations professionally, discreetly and in accordance with the ACAS Code of Practice.
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Conducting independent workplace investigations
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Investigating disciplinary and grievance matters
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Interviewing employees and relevant witnesses
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Reviewing documentary and digital evidence
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Producing clear, evidence-based investigation reports
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Supporting managers throughout the investigation process
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Advising on appropriate next steps following the investigation
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Helping organisations demonstrate fair and reasonable procedures
How we can help
Our approach
Every investigation is carried out objectively and without pre-judgement. We focus on gathering relevant evidence, establishing the facts and producing balanced findings that support informed decision-making.
Our investigations are conducted with professionalism, discretion and respect for everyone involved, helping organisations manage sensitive matters confidently while maintaining procedural fairness.
When to contact us
We recommend seeking independent investigation support where:
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allegations are serious or complex;
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impartiality may be questioned internally;
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multiple employees are involved;
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there is a risk of legal challenge or Employment Tribunal proceedings;
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an independent investigation report is required.
Need support managing a workplace investigations?
Whether you require an independent investigator or practical guidance throughout the process, we're here to help.
Performance & Capability
Helping organisations develop people, improve performance and manage capability fairly.
Supporting employee performance requires clear expectations, effective communication and a consistent approach. We work with organisations to address performance concerns early, helping managers build confidence while supporting employees to achieve their full potential.
Where formal capability procedures become necessary, we provide practical guidance to ensure the process is managed fairly, consistently and in line with best practice.
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Advising on performance and capability procedures
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Supporting managers through difficult performance conversations
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Developing Performance Improvement Plans (PIPs)
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Setting clear objectives and performance expectations
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Preparing capability documentation and correspondence
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Supporting formal capability meetings
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Advising on reasonable adjustments where appropriate
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Helping organisations achieve fair, balanced and sustainable outcomes
How we can help
Our approach
We believe that performance management should encourage improvement wherever possible. Our approach focuses on early intervention, constructive feedback and practical support, helping managers address concerns before they become formal Employee Relations matters.
Where improvement cannot be achieved, we help organisations manage capability procedures professionally, fairly and with confidence.
When to contact us
We recommend seeking advice where:
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employee performance has declined;
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informal support has not resulted in improvement;
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a Performance Improvement Plan (PIP) is being considered;
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managers require support with difficult conversations;
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formal capability procedures may be necessary.
Need support managing performance or capability?
Whether you're supporting employee development or managing formal capability procedures, we're here to help.
Organisational Change & Exits
Supporting organisations through change with confidence, fairness and professionalism.
Organisational change can be one of the most challenging aspects of managing people. Whether your organisation is restructuring, implementing organisational change or managing individual exits, we provide practical Employee Relations support to help ensure decisions are fair, compliant and commercially focused.
Our aim is to help organisations navigate change with confidence while treating employees with dignity and respect throughout the process.
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Advising on organisational restructures
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Supporting redundancy consultation processes
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Advising on settlement agreements and protected conversations
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Supporting organisational change programmes
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Preparing consultation and exit documentation
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Advising on individual and collective consultation requirements
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Supporting managers through difficult conversations
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Helping minimise legal and Employee Relations risks
How we can help
Our approach
Change can be difficult for both organisations and employees. We work closely with managers to plan and implement change in a structured, transparent and practical way, ensuring processes are managed fairly and communication remains clear throughout.
Our focus is on reducing organisational risk while supporting positive employee relations and protecting your organisation's reputation.
When to contact us
We recommend seeking advice where:
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organisational restructuring is being considered;
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redundancy consultation may be required;
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settlement discussions are being explored;
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business change is likely to affect employees;
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managers require independent Employee Relations support throughout the process.
Need support managing an organisational change?
Whether you're planning organisational change, managing a restructure or supporting individual employee exits, we're here to help.